Service Offering
AI Adoption & Enablement
Organizations capture AI's full value when employees use it consistently in their daily work, not just when licenses are deployed. Catalant consultants close the last mile of AI implementation, drawing on operating experience from Fortune 500 companies and methodologies honed at premier consulting firms to:
APPROACH
Build AI Adoption & Enablement That Sticks and Scales
01
Diagnose adoption gaps
Assess where AI usage is stalling across functions, teams, and roles. Identify the workflows where adoption would create the highest impact.
02
Prioritize role-based workflows
Pinpoint the day-to-day workflows where AI can save time and improve quality, role by role. Define what "good output" looks like for each.
03
Redesign workflows
Embed AI into how teams actually work. Build reusable prompts, playbooks, and copilots that scale beyond initial rollout.
04
Activate through hands-on labs
Run practical sessions that produce real outputs, not hypotheticals. Equip managers and internal champions to reinforce adoption in the flow of work.
05
Measure and sustain
Establish adoption scorecards and feedback loops tied to business outcomes. Track usage, time savings, and quality signals to expand wins continuously.
WINNING TOGETHER
AI Adoption & Enablement Use Cases
Problem
A regional wealth management firm with 400+ employees had invested in an enterprise AI platform, but six months post-launch, fewer than 15% of advisors were using it regularly. Leadership lacked visibility into value, compliance flagged inconsistent usage, and a significant investment was generating almost no return.
Action
Catalant consultants led a discovery diagnostic across advisory, operations, and compliance to map high-value workflows and root causes of resistance. The team co-developed an AI manifesto with leadership, redesigned function-specific workflows, ran hands-on activation sessions, trained internal champions, and stood up an adoption scorecard.
Results
- 73% of advisors actively using AI within 90 days, up from 15%
- 4 hours saved per advisor per week on meeting prep and client communications
- 3x increase in compliance-approved AI use cases firm-wide
PE-Backed Healthcare AI Adoption
A PE-backed healthcare technology company was spending too much time on manual, system-centric work, limiting focus on higher-value client interactions during a SaaS migration. Catalant consultants redesigned delivery workflows, introduced AI-supported processes, and established a risk triage model. As a result, the company saved thousands of hours on technical interpretation and enabled client success teams to use AI for first-level monitoring while senior staff focused on high-risk accounts.
AI Adoption for Professional Services
A global professional services firm deployed Claude enterprise-wide, but employees used it primarily for basic tasks like email drafting, leaving leadership frustrated by limited productivity impact. Catalant consultants delivered a role-based enablement program with function-specific use cases and champion coaching to expand usage. As a result, weekly usage increased nearly 3x within 60 days and employees saved 2–3 hours per week on average.
Enterprise AI Enablement at Scale
A global private equity firm deployed ChatGPT Enterprise across 30,000 employees but lacked practical training to drive daily use. Catalant experts designed a hands-on enablement program covering prompting, workflow integration, and responsible use across HR, finance, IT, legal, sales, marketing, engineering, and operations. As a result, employees cut drafting and reporting time by 30–50%, and a scalable framework was established across portfolio companies.
featured experts
AI Adoption & Enablement Consultants
Kelle S.
PMP-certified AI adoption leader building scalable systems at Citizens Bank and Trane
Tonille M.
Ex-PwC, KPMG transformation leader specializing in AI and technology adoption
Sumeet B.
Global Top 100 Data & AI Leader scaling AI from pilot to enterprise-wide adoption
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