Sub-Processor List
Below is a list of current list of sub-processors authorized to process customer personal data in the context of Catalant’s services. Catalant performs due diligence on the information security practices and data protection compliance of all third party sub-processors and requires each to commit to written obligations regarding their security controls and applicable regulations for the protection of personal data, including safeguards to govern international transfers of data.
| Entity | Purpose | Location |
|---|---|---|
| AdobeSign | In platform signature tool | US, Japan, Australia, India & EU |
| Amazon Web Services | Backup data storage | US East |
| Full Story | In platform user activity tracking | US Central |
| Google Cloud Platform | Platform infrastructure and application hosting | US East |
| Jira | Support request tracking system | US, Ireland & Australia |
| Salesforce | Transaction data repository | US |
| Segment | In platform user behavior tracking | US |
| Sendgrid | In platform email functionality | US |
| Zendesk | In platform content library/chat | US |
| Zoom | In platform VOIP/video services | US |
Requesting More Information About or Objecting to a Sub-processor
To request more information on a sub-processor regarding its role in Catalant’s services and its security controls, please email privacy@gocatalant.com with the subject line “Sub-processor Information Request”. To object to a sub-processor, please email privacy@gocatalant.com with the subject line “Sub-processor Objection”.