Education

Master of Business Administration (MBA) from The University of Texas at Austin
2014 – 2016

Master of Science (MS) from The University of Texas at Austin 
2003 – 2005
Focus: Computer Science

Bachelor of Science (BS) from Louisiana State University and Agricultural & Mechanical College
1999 – 2003
Focus: Mathematics, Computer Science

Work Experience

Managing Director at Coda Strategy 
Aug 2020  – present 

• Prepared 15 business cases for 3-year, $100M+ digital transformation roadmap across marketing, sales, supply chain, manufacturing, and planning for CIO of a CPG company
• Crafted operating model for 14 divisions for CEO of PE-backed digital marketing agency to scale from 1k to 3k people
• Delivered analytics solutions for senior leaders, such as: (1) end-to-end marketing analytics for CMO of a B2B services company; and (2) low-code intelligent automation for head of treasuries at a Top 4 bank
• Provided 18 expert interviews and 1 hosted talk on intelligent automation to research teams as a GLG Network Member
• Published 2 articles in Entrepreneur Magazine and quoted 4 times in the media as an expert on technical & digital
• Mentored 7 students through 8-month, 400+ hour analytics bootcamp via Springboard, averaging $26k in salary growth 

Senior Manager at Deloitte Digital 
Oct 2017  – Aug 2020

• Led large teams to improve enterprise operations through digital automation such as: (1) crafting an emergency COVID-19 response for a major city to supply 150k meals per day; (2) streamlining analytics for 500k annual warranty requests at an automaker; and (3) redesigning workflows for 30k agents to address 1M annual complaints at a national bank
• Designed digital strategies to execute business vision at leading companies such as (1) modernizing care management for 20M members at a healthcare insurer; and (2) offering a new digital pricing strategy at a waste services company
• Spearheaded formation of the Digital Process Modernization practice across banking, healthcare, insurance, telecoms, and automotive, leading or supporting 40+ proposals and $5 to $10M bookings per fiscal year
• Facilitated seven sessions on leadership development across four programs as an instructor at Deloitte University 1 year 10 months

Go to Market Leader – Intelligent Automation at Capgemini 
Jan 2016  – Oct 2017

• Led pre-sales for new opportunities toward $30M target for North American Intelligent Automation practice, focusing on high-tech, automotive, telecoms manufacturing, life sciences, energy, and transportation
• Led team of 9 to create an AI-powered personalization engine for a telecom to increase revenue by $22M over 5 years
• Spearheaded three concurrent teams of 3 onshore and 13 offshore consultants to create a global technical assistance portal, for a global manufacturing company’s dealers in 15 languages and 140 countries

Certified Lead System Architect at Pegasystems 
2013  – 2015

• Architected 5 intelligent automation solutions, such as delivering personalized retention offers at a telecom, managing 300k insurance claims, and automating workflows for a healthcare insurer to improve clinical productivity by 45%

Senior Consultant at CGI 
2011  – 2013

IT Consultant at IBM Global Business Services 
2007  – 2011