Service Offering
Org Design & Operating Model
During major growth phases, M&A integration, or strategic shifts, an organization may require a fundamental redesign of how it functions, beyond what surface-level changes can achieve. Catalant Experts combine Fortune 500 operating expertise with proven consulting frameworks to architect operating models that:
APPROACH
Strategic Alignment for Organizational Performance
01
Define strategic foundation
Establish a clear strategic ambition, identify organizational value drivers, and align stakeholders. Assess current capabilities against future business requirements and performance objectives.
02
Design operating model
Create a comprehensive operating model blueprint defining capabilities, governance, and ways of working. Align organizational elements to enable strategic execution and achieve a competitive advantage.
03
Execute transformation
Implement the new operating model through structured change management and capability building. Monitor performance and refine processes to ensure sustained organizational effectiveness.
WINNING TOGETHER
Org Design & Operating Model in Action
Problem
A rapidly growing wealth management firm, operating like a federation of independent practices, struggled to integrate acquisitions into a cohesive business. This led to inconsistent client experiences, role redundancies, and unrealized M&A synergies.
Action
Catalant Experts conducted comprehensive stakeholder interviews and alignment workshops to unify leadership around a strategic ambition. They designed a future-state operating model with autonomous but integrated divisions, standardized client experiences, and programmatic acquisition integration processes.
Results
- 15-20% efficiency gains through centralized support and improved integration
- 10% increase in net new assets through improved advisor capacity
- Accelerated integration playbook for streamlined future acquisitions
HR Transformation Implementation
Suffering from staffing and retention issues, this client needed a comprehensive workforce transformation. Catalant Experts conducted employee sentiment surveys, analyzed staffing data, and identified systemic technology and policy issues. The transformation improved compliance, retention, and recruiting effectiveness while reducing operating expenses.
Product Velocity Acceleration
A rapidly scaling Series C consumer tech company struggled due to decision-making bottlenecks and unclear roles. Catalant Experts redesigned the organizational structure with clear accountability frameworks, reducing operating costs by 40% and boosting engagement scores from 35 to 75 within one year.
Pharma Function Transformation
A mid-size gene therapy biotech company preparing for commercialization needed a strategic roadmap to scale globally over three years. Catalant Experts developed a comprehensive function strategy, operating model, and four-year capability building plan. The recommended model was approved and implemented, contributing to a successful $450M licensing deal three years later.
FEATURED EXPERTS
Featured Org Design & Operating Model Experts
Maggie R.
Ex-startup People leader and Fortune 500 transformation partner specializing in org design and change
Transforms organizational structures, operating models, and leadership frameworks to unlock clarity, speed, and accountability for scaling companies. Translates strategy into real-world workflows and guides teams through change with empathy and precision.
Fabio S.
Ex-Dell/EMC, Biogen head of org design, Korn Ferry consultant
Brings 25 years of experience as both internal operator and external consultant. Serves clients across industries addressing complex business transformations, growth opportunities, and operational challenges through strategic organizational solutions and operating model implementation.
Shannon M.
Ex-Google HR transformation executive aligning people and strategy
Specializes in organization design and operating models that turn operational confusion into actionable pathways for success. Works with technical leaders tackling business and organizational challenges of growth and scale, delivering results in product transformation, strategy pivots, and management effectiveness.
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