An overview of Catalant’s payment process

Catalant helps independent consultants and boutique consultancies gain access to clients they would typically have a hard time working with due to contracting and payment complexity. Catalant also shields consultants from lengthy client payment terms and coordinates payments to you.

When you partner with Catalant, you will be paid through the Expert Marketplace (not directly by the client). Catalant facilitates all approved payments to you across the projects that you win. 

Once your proposal is accepted, you will create a submission schedule that lists the estimated dates on which you will submit invoices for your completed work or the time you worked. These invoices will be submitted for your client’s review and approval. Once the client approves your submission, it will be entered for processing to you. Payments are made under Catalant’s standard payment terms from the date of the client’s approval.

Once the client approves your submission, Catalant invoices the client. Your payment is tied to the date the client approves your submission, regardless of when Catalant is actually paid by the client. Catalant has an internal team dedicated to managing invoices and collecting payments so you can focus on what you do best.

Get ahead of talent needs and optimize the time it takes to find the right person for the work

With talent demand planning, we work with your team to anticipate and address strategic talent needs so resourcing isn’t a bottleneck when new initiatives start or when a critical need arises. As an extension of your own team, Catalant will help you:

• Dissect initiatives and help guide where Experts can plug in to advance the mission 
• Connect with Experts for consultation calls when you have a problem and need insight
• Build a bench of Experts as go-to, proven resources who work well with your teams

The Catalant team, embedded as a trusted partner to your team, makes it easy for anyone across your organization to turn to an independent consultant when they need to get work done.

A dedicated Catalant account team partners with strategic leadership at your organization to design and implement an agile consulting program that drives results. Your team consists of:

Account Executive: Your team’s lead, and your best friend. Keeps your organization aligned on goals and partners with leadership across the enterprise to anticipate and address talent needs through quarterly, bi-annual, or annual demand planning. 

Program Manager: Your go-to partner for any new team member in your organization who needs to tap into the Catalant program. Gets your team up to speed with training, enablement, and change management resources and reports on program effectiveness.

Customer Success Manager: Your expert on working with Experts. Guides your team throughout every project process, including scoping work, sourcing Experts, and tracking milestones once work begins. Maintains close awareness of all Experts utilized across your organization.

Success comes from having the right stakeholders on board

Catalant’s team becomes an extension of your team, acting as the concierge who organizes and deploys the governance framework that supports your program’s infrastructure. This enables the rest of your organization to accelerate critical work by engaging Experts quickly, with minimal friction. 

Those who find the highest degree of success leveraging Catalant at scale know that it takes partnership and commitment from a diverse group of key internal stakeholders. Here is how that looks for many of our customers: 

Executive Sponsorship: Typically P&L owners, functional heads, corporate leadership, or CHRO

Program Leaders: Typically Chiefs of Staff or VPs of shared services functions

Contracting & Compliance Leaders: Typically procurement and legal teams

Marketplace Users: Typically Directors and function-area leaders. These users are enabled to tap into the Expert Marketplace following the specifications set up by the prior listed personas.