Program & Change Management Expert


Master of Industrial and Labor Relations (M.I.L.R.) from New York University
Focus: Industrial and Organizational Psychology

Work Experience

Head of Culture and Employee Engagement at Ownership Works 
2023  – 2023

Develop the Ownership Works perspective and playbook on how companies can develop a culture of ownership and employee engagement to support driving value for the organization and employees.

Advise clients on elements of developing a culture of ownership and engagement through facilitating workshops, development of roadmaps and actions plans and providing tools for the journey.

Advise the internal team of Business Engagement Managers on how to deploy culture and engagement programs with clients.

People and Culture Strategy and Transformation Leader at The GAP Inc 
2021  – 2022

Develop a 3 year People and Culture Strategy that will transformation the function into a strategic value driver for the business enabled by technology and business strategy.

Develop new operating model for the HR function to enable adoption of new capabilities such as business acumen, program management, data fluency and analytical thinking, and talent management.

Create and drive a plan to transform the People and Culture function to meet the new strategy.

ESG Strategy and Operations Leader at Estee Lauder Companies
2017  – 2021

Develop a global, enterprise-wide strategy to embed Citizenship and Sustainability into the DNA of the company by partnering with all areas of the business to incorporate C&S into their strategy.

Lead the stand up of the Global Citizenship and Sustainability function and operating model to achieve the overall strategy.

Complete a refresh of the organizational design for the GCCS function and capabilities required across the enterprise to achieve the strategy

HR Transformation Consultant at Deloitte Consulting 
2006  – 2012

Drive large scale HR Transformations including people, process and systems redesign and change management.

Deliver integration of HR processes, processes and policies during an M&A.

Design operating models and processes to ensure sustainability of the transformation

About Me

Sapna has 20+ years of experience in People and Culture Transformation and Strategy, Global Business Services and ESG. After years with Deloitte, she led transformations internally at both The Estée Lauder Companies Inc. and Gap Inc. Inc. Sapna has experience developing transformation strategies, roadmaps, implementation plans, org design, change management plans and program management structures. Her focus is on implementing transformations with exceptional employee experience that last.


Project Categories

  • Change Management
  • Diversity, Equity & Inclusion
  • Talent Acquisition Strategy
  • HR Technology Strategy
  • HR Project Management
  • Organizational Design & Assessment
  • ESG Reporting Services


  • Consumer Goods
  • Manufacturing
  • Pharma & Biotech
  • Industrials
  • Professional & Business Services

Interested in finding more Experts like Sapna?

Post A Project