Performance Improvement Expert

Education

Master of Business Administration (M.B.A) from University of Michigan – Stephen M. Ross School of Business
2005 – 2007
Fellowship recipient

Master in Commercial Engineering from the Universiteit Antwerpen
1996 – 2001

Work Experience

Independent Consultant at CHANGELAB+
2019 – present | Düsseldorf, Germany

Project Highlights:

  • Growth plan development for a confectionery company
  • Manufacturing landscape assessment and contract manufacturer search for a confectionery company
  • Organizational restructuring for an American medical devices company
  • Integrated business planning for a leading Swiss grocery and retail chain
  • Productivity improvement assessment for a leading German food producer
  • Business case development for a Dutch medical consumables company

Senior Consultant at BLSG AG | ROLAND BERGER 
Sept 2019 – Aug 2020 | München, Germany

  • Client: German global supplier of wires and cables to the automotive industry. Conducted Value Stream Optimization workshops in manufacturing plants across Germany, Mexico and Eastern Europe to reduce cost and improve labor productivity. Identified +100 operational and organizational weaknesses per plant and launched dozens of performance improvement initiatives.
  • Client: German global market leader in the production of pneumatic modules for commercial vehicles. Led an end-to-end value chain assessment to improve cost structures and create better alignment between departments (commercial, planning, operations, quality, shipping).
  • Client: German global manufacturer of machine equipment and automation systems. Supported a global financial, operational and organizational assessment of a network of Research & Development, Product Testing and After-Sales Service Centers.

Ford Motor Program Manager – Business Excellence (Customer Facing Depts.) at ENDRESS+HAUSER 
Aug 2017  – Oct 2018 | Basel, Switzerland

  • Conducted value stream mapping workshops for customer facing functions (commercial, product marketing, communication and customer service).
  • Managed global projects to improve the performance in the customer service department.
  • Established an online collaboration platform to share best practices about improving overall customer satisfaction.

Talent Coach at CHINA TALENT LAB 
Mar 2015  – Mar 2017 | Shanghai, China

Coached over 50+ professionals in Greater China across multiple industries. Helped with personal branding, career transition, networking and career development.

Project Manager – Inhouse Consulting at Nestlé
Mar 2009  – Jul 2024 | Vevey, Switzerland

Led and coordinated multidisciplinary teams in developing Industrial and Supply Chain strategies:

  • Acted as a team leader for operations strategy projects at the Chinese joint-venture with Hsu Fu Chi. Supported leadership with securing more than CHF 100M in capital expenditure for capacity expansions and automation projects. Coached local teams during five year demand-capacity planning and road map build-up.
  • Conducted workshops with management to define China-based manufacturing and sourcing strategies.
  • Workshops generated initiatives to consolidate suppliers, share underutilized production assets, improve productivity and take advantage of supply chain efficiencies.
  • Collaborated with HR, Finance and Operations to estimate the long-term workforce requirements. Analysis led to new projects to reduce employee turnover, increase productivity and accelerate automation.
  • Managed a cross-functional team in redesigning the green coffee supply chain from the countries of origin to the capsule production factories in Europe. Identified CHF 3M in cost savings by implementing direct deliveries, FOB shipments and rail transport.
About Me
  • 15+ years of experience in performance improvement and business transformation with focus on leading and implementing cost optimization, corporate consolidation and organizational efficiency projects.
  • Expert in translating strategic, business and financial objectives into concrete operational and organizational improvement initiatives and creating employee engagement to ensure ownership across the organization.
  • Agile multilingual project and program manager with excellent stakeholder management and communication skills.

Qualifications

Project Categories

  • Business Process Redesign
  • Commercial Operations
  • Process Improvement
  • Supply Chain Management
  • Lean Manufacturing
  • Supply Chain Analysis & Benchmarking
  • Strategic Sourcing & Procurement
  • Manufacturing Processes
  • Operational Cost Reductions

Industries

  • Consumer Goods
  • Manufacturing
  • Retail
  • Industrials
  • Medical Technology

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