Education

Master of Business Administration (M.B.A) from University of Michigan – Stephen M. Ross School of Business
2005 – 2007
Fellowship recipient

Master in Commercial Engineering from the Universiteit Antwerpen
1996 – 2001

Work Experience

Independent Consultant at CHANGELAB+
2019 – present | Düsseldorf, Germany

• Established independent consultant and project manager focused on providing growth, transformation and performance improvement consulting services on a project by project as well as interim basis.
• Engages a diverse client base including multinationals and small-medium sized companies in a wide range of industries, including Food, MedTech and Industrial Manufacturing.
• Project highlights:
• Manufacturing landscape assessment and footprint design in Europe for a U.S. food company.
• Organizational consolidation of the German & Swiss-based businesses for a U.S. medical devices company.
• Productivity improvement and organizational effectiveness assessment for a German food company.
• Design and roll-out of the integrated business planning process (S&OP) for a Swiss food company.
• Investment analysis and business case development for a Dutch medical devices company.

Senior Consultant at BLSG AG | ROLAND BERGER 
Sept 2019 – Aug 2020 | München, Germany

• Client: German global supplier of wires and cables to the automotive industry
• Conducted Value Stream Optimization workshops in manufacturing plants across Germany, Mexico and Eastern Europe to reduce cost and improve labor productivity
• Identified more than 100 operational and organizational weaknesses per plant and launched dozens of concrete performance improvement initiatives
• Helped local teams secure 1 – 2 m EUR in annual cost savings per plant
• Client: German global market leader in the production of pneumatic modules for commercial vehicles
• Led an end-to-end value chain assessment to improve cost structures and create better alignment between across departments (commercial, planning, operations, quality, shipping)
• Collaborated with client teams in the design and launch of 12 performance improvement initiatives
• Client: German global manufacturer of machine equipment and automation systems
• Supported a global financial, operational and organizational assessment of a network of Research & Development, Product Testing and After-Sales Service Centers

Program Manager – Business Excellence (Customer Facing Depts.) at ENDRESS+HAUSER 
Aug 2017 – Oct 2018 | Basel, Switzerland

• Conducted value stream mapping workshops for customer facing functions (i.e. sales, product marketing, communication and customer service). Helped identify and prioritize improvement initiatives. Coached 30+ people from idea generation to planning until implementation.
• Managed global projects to improve the performance in customer service department. Contributed to a 25% decrease in customer complaint processing time by implementing lean process improvements, reducing handovers between functions and launching a KPI dashboard to track performance.

Talent Coach at CHINA TALENT LAB 
Mar 2015 – Mar 2017 | Shanghai, China

Created a coaching business in Shanghai with focus on providing personal branding, networking and career development services. Coached over 50+ professionals in Greater China.

Project Manager – Inhouse Consulting at Nestlé
Mar 2009  – Jul 2024 | Vevey, Switzerland

Led and coordinated multidisciplinary teams in developing Industrial and Supply Chain Strategies:

• Operation Strategy Team:
  • Acted as a team leader for operations strategy projects at the Chinese confectionery joint-venture with Hsu Fu Chi. Supported leadership with securing CHF 100M in capital expenditure for capacity expansions and automation projects. Trained local teams during five-year demand-capacity planning and road map build-up.
  • Conducted workshops with management to define China-based manufacturing and sourcing strategies. Workshops generated initiatives to consolidate suppliers and share underutilized production assets.
  • Collaborated with HR, Finance and Operations to estimate the long-term workforce requirements. Analysis led to new projects to reduce employee turnover, increase productivity and accelerate automation.
• Nespresso Supply Chain Team:
  • Managed a cross-functional team in redesigning the green coffee supply chain from the countries of origin to the capsule production factories in Europe.

Management Consultant at PWC’S PRTM Management Consulting
Jul 2007 – Dec 2008 | Mountain View, CA

Supported large scale supply chain optimization projects for clients in the high-tech and telecom industries.

Lean Coach at TAUBER INSTITUTE
Jan 2006 – Dec 2006 | Michigan, MI

• Coached client teams during their Lean journeys from assessing current states to designing and implementing future states.
• Conducted continuous improvement training programs and workshops (e.g. value stream mapping, demand driven pull systems, set-up time reduction, equipment efficiency).

Logistics Engineer at ATLAS COPCO AB
Oct 2001 – Jul 2005 | Antwerp, Belgium

Played an analytical role within the logistics team to optimize spare parts availability and inventory levels.