Education

Master from University of Houston
1992 – 1994
Focus: Industrial Engineering

Bachelors from The Maharaja Sayajirao University of Baroda
1987 – 1991
Focus: Industrial Engineering

Work Experience

VP of Operations at Poppin 
2022 – 2023

Spearheaded a turnaround, reducing COGS by 800 bps, generating $6M in cash flow, improving gross margins by 30% via DC network optimization, team reorganization, contract renegotiation, KPIs execution

Improved category/channel level margins by 33% by increasing forecast accuracy from -40% to -10%, increased inventory accuracy to >98%, achieving 98% 3PL order fill rate with S&OP program deployment

Reduced last-mile furniture installation/delivery costs by 30% and reduced chargebacks by 90% via customer-driven metrics execution, customer support order reduction and operational efficiencies

Specialist Leader, Supply Chain & Network Operations | Retail & Consumer Product at Deloitte 
2018 – 2022

Delivered annual cost savings of ~$13M (7% of spend, 2x initial estimates) for a $4B food manufacturer through transportation category management and manufacturing & distribution network optimization

Led Supply Chain and Device group for divestiture and integration planning and transition for a $28B telecom merger to support new wireless carrier operations.

Developed IBP Strategy and selected & implemented o9 solution for a $98B global food manufacturer and $5B mining company laying the foundation for connected planning transformation

Senior Director, Strategic Planning & Global PMO/Business Solutions & Analytic at Michael Kors
2014 – 2018

Conceptualized and executed an outsourced cross-dock pre-pack fulfillment operation for key wholesaler, increasing sales by $1.5M, improving speed-to-market by 7 days, increasing margin by $400K

Developed business case for over $100M ERP investment, sought approval and launched an ERP led supply chain transformation planning with Master data strategy, business requirements and roadmap

Enhanced planning and execution of over $150M capex strategic initiatives for sustained results by deploying Project Management methodology, tool (Clarity) and governance framework across the company

Sr. Manager Center of Excellence at Avon Products 
2008 – 2014

Optimized and governed operational inventory management processes and IT systems across 55 distribution and 10 manufacturing global facilities leveraging center of excellence best practices

Implemented Oracle ERP and launched new distribution center for a $2B market in Brazil to reduce shorts, days-on-hand inventory and increase order fill rate

Developed a global WMS strategy and deployment roadmap for 26 distribution sites across 21 markets supporting $7B, or 70% of the global sales for a total investment portfolio of over $125M

Director, Supply Chain Network Planning at Toys R Us
2003 – 2008

Launched Network Planning group that developed and executed supply chain strategy to transform apparel supply chain, optimize store network design and product flow & rationalize inventory

Conceptualized, transformed and managed Apparel supply chain to merge Kids”R”Us and Toys”R”Us apparel by consolidating sites, launching 3PL distribution & deploying replenishment strategy

Developed a US & Canadian supply chain network strategy by analyzing product segment flow, rationalizing inventory, realigning the distribution network and capacities, assessing store delivery SLAs