Entrepreneurial digital executive: 10+ years experience innovating with AI in Fortune 500s
Education
Executive Education from Stanford University – Graduate School of Business
Aug 2018 – Aug 2018
Focus: Data Science & Analytics
Master of Business Administration (MBA) from University of St. Thomas – Opus College of Business
Aug 2011 – Jan 2014
Focus: Business Strategy
Bachelor of Science (BS) from Loyola University Chicago
Aug 2002 – Jan 2006
Focus: Psychology
Work Experience
Managing Partner (Founder) at Itasca Labs
Feb 2023 – present
- AI and Data Strategy Consulting
- Cross-Industry Expertise (Healthcare, Financial Services, Energy, PE)
- Opportunity Identification and Evaluation
SVP, Division Executive, Global Head of Artificial Intelligence at FIS
Mar 2019 – Feb 2023
- Increased IT operations automation by +25%
- Built new AI-based risk-weighted asset product with $250M revenue forecast
- Transformed platform operations to SRE across 2500 member team
SVP, Artificial Intelligence Leader at Us Bank
Oct 2017 – Mar 2019
- Established AI Ethics and AI Risk Governance framework
- Built/deployed AI-based collections optimization models
- Built/deployed AI-based customer personalization software for online and digital banking
Managing Director at UnitedHealth Group
Jan 2016 – Oct 2017
- Defined Artificial Intelligence patent strategy
- Built AI-based platform (NLP and semantic search) for call center operations saving $30M/yr
- Defined AI strategy for partnership, investment, and R&D
About Me
I am an entrepreneurial technology executive with an intense focus on accelerating business value and leading large-scale strategic transformations by applying emerging technologies and optimizing customer and employee experiences. I create, scale, and optimize software solutions for good. Extensive experience managing global product and engineering teams (250+ employees) with P&L budgets ($40M+) across financial services and healthcare.
Qualifications
Project Categories
- Interim Executive – IT
- Value Creation Strategy
- Strategic Planning
- Strategic Transformation Project Management
- Digital Transformation Roadmapping
- Product Management
- Digital Strategy Project Management
- Technology Assessment
- Business Process Redesign
- Process Improvement
- Business Impact Analysis
- Data Science & Analysis
- Robotic Process Automation (RPA)
- Benchmarking
- Voice of the Customer Research
Industries
- Financial Services
- Healthcare Services
- Professional & Business Services
- Technology
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