Change Management

Navigating organizational change requires both strategic vision and tactical execution to ensure sustainable adoption and minimal disruption. Catalant Experts blend hands-on experience gained from Fortune 500 transformations with methodologies honed at top-tier consulting firms to:

Drive rapid adoption of new processes and technologies

Minimize resistance and disruption across all levels of the organization

Maximize measurable return on transformation investments

APPROACH

Driving Successful Change Through Proven Methods

01

Assess enterprise readiness

Evaluate current state and identify stakeholders impacted by the transformation. Identify executive-level risks including leadership credibility, career impact points, and board reporting requirements to establish clear guardrails for change initiatives.

02

Develop change strategy

Craft a tailored change management strategy and roadmap aligned with business objectives. Build a compelling change narrative that addresses both business imperatives and the personal success metrics that matter to your leadership team and key stakeholders.

03

Implement change tactics

Deploy targeted communication plans, training programs, and stakeholder engagement activities. Execute the change strategy with precision, tracking adoption metrics while addressing emerging resistance and barriers in real-time.

04

Engage change champions

Identify and empower influential advocates across the organization to drive change. Equip champions with tools and knowledge to lead by example, address concerns, and facilitate peer-to-peer support throughout the change journey.

05

Measure and reinforce

Track adoption metrics against established KPIs and adjust approach as needed. Create executive visibility dashboards that demonstrate transformation progress to boards and shareholders, positioning leaders as effective change agents while building momentum for future initiatives.

WINNING TOGETHER

Change Management in Action

Retail Supply Chain Transformation
More Success Stories

Problem

A global specialty fashion retailer needed to transform to a more flexible and responsive end-to-end supply chain. With senior leadership credibility on the line after previous failed transformation attempts and shareholder pressure mounting for operational improvements, the initiative required accelerating adoption across five major brands and multiple functions globally.

Action

The Catalant Expert designed and led end-to-end strategy development, planning, and execution of the initiative. They used the Prosci ADKAR model to accelerate adoptions across all functions (including design, merchandising, inventory management, production, marketing, store operations, and global sourcing), and developed targeted training materials and coaching.  

Results

Achieved transformative supply chain adoption with measurable outcomes:

 

  • Met aggressive first-year goal of 20% of all units using responsive capabilities
  • Successfully implemented across five major brands and global operations
  • Established sustainable adoption tracking framework for continued growth

Banking Risk Culture Implementation

A $35B regional bank implementing a three-lines-of-defense operating model struggled with first-line business functions understanding how this affected daily activities. With regulators scrutinizing implementation and executive compensation tied to successful adoption, Catalant Experts led brainstorming sessions to identify tangible behaviors, creating the memorable “Risk STARR” framework. Through a comprehensive campaign including executive messaging, visual assets, and performance integration, employees across the organization understood their expectations in the new model, successfully embedding risk-aware behaviors into the company culture.

Healthcare System Implementation

A 6,000-employee hospital implementing two cloud-based systems faced conflicts between internal staff, union representatives, and system implementers. With the CIO’s reputation at stake after significant capital investment and Board-level visibility on transformation progress, Catalant Experts conducted an organizational assessment, developed a targeted change management strategy, and facilitated stakeholder engagement throughout implementation. This comprehensive approach delivered measurable results: 60% reduction in administrative time, 45% increase in employee adoption rate compared to previous projects, and accelerated technology transition timelines.

FEATURED EXPERTS

Featured Change Management Experts

Gina A.

Ex-McKinsey transformation consultant specializing in employee-led change

Creates collaborative environments where employees become active catalysts for change, driving transformation through engagement. Brings 25+ years empowering leaders to transform organizational challenges into opportunities.

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Troy E.

Ex-PwC, Pfizer, Wells Fargo change management expert with MCMP and PROSCI certifications

Optimizes organizational transformation through best-in-breed change adoption strategies. Combines program management with stakeholder engagement techniques across 70+ successful projects spanning healthcare, financial services, and retail.

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